Devin C. Hughes

This one-day interactive workshop is designed to increase engagement by helping participants understand where they find their passion, meaning, and drive and apply it to their jobs.  

Measuring employee engagement has become a key factor in assessing how well an organization is doing at enabling its people to do their job. It has become a litmus test for management ability because the higher the employee engagement, the greater the increase in business outcomes, including profit. The cornerstones of coaching are learning, performance and enjoyment. As these increase, so will employee engagement.

Coaching for Engagement has been specifically designed to incorporate each of the areas of employee engagement and give the skills needed to create engagement.

Learning Objectives

At the end of the training employees will be able to:

  • Inform: Provide employees the information they need to understand the organization’s vision and brand values, along with how customers feel about the organization.
  • Inspire: Connect employees to the organization’s vision and values so they believe those matter and they take pride in their job and the organization.
  • Instruct: Support employees with the training, coaching, and feedback they need to successfully deliver the organization’s brand promises to customers.
  • Involve: Take action with employees when designing their jobs, improving work processes, and solving problems identified through customer or employee feedback.
  • Incent: Deploy appropriate systems to measure, reward, and reinforce desired employee behaviors and motivate employees to give their best.